FAQs

  • Wear comfortable, form-fitting clothing. Shorts and a tank top or sports bra are recommended for better grip. Bare feet are required, and avoid lotions on the day of class for optimal pole grip.

  • No experience is necessary! Our beginner classes are designed for those new to pole dancing, and our instructors will guide you every step of the way.

  • You can book classes through the Groovio app (available on Apple and Android Appstore) or send us a message. Once registered in the app, you just have to select our studio, view schedule, choose your class, and confirm your booking

  • Our classes are open to anyone aged 16 and above.

  • We offer classes for all skill levels: Beginner, Intermediate Prep, Intermediate 1, Intermediate 2, and Advanced/Pre-Elite.

    We also offer a Mixed Drop-In Class suitable for Beginner to Intermediate 2 students.

  • If you’re unsure of your level, feel free to ask one of our instructors, or contact us for a recommendation. Students typically progress to the next level after demonstrating core skills and confidence in their current class.

  • Yes! We offer class packs for flexibility, perfect for those with busy schedules or those looking to try out a class without committing to a full term.

    All of our classes, except for Beginner classes can be booked casually/as a drop-in.

  • A minimum of 4 students is required for a class to run during the term.

    Drop-In Classes will auto-cancel 4 hours prior if the minimum number isn’t met.

  • We offer three flexible payment options:

    • Weekly Membership: Pay weekly, with class credits that roll over.

    • Class Packs: Perfect for flexible schedules; credits are valid for 60 days.

    • Full Term Payment: Pay upfront for the term for consistent access.

  • Yes! Make-up credits can be used for our Mixed Drop-In and other eligible classes. Check with the studio for specific availability.

  • To retain your class credit, please cancel at least 24 hours before the class starts. Late cancellations or no-shows may result in a loss of credit.

  • We require a 14-day notice for membership cancellations. Please contact us directly to process your cancellation request.

  • Yes, practice sessions are supervised but not instructed. Students are encouraged to practice moves they feel confident with and avoid attempting new tricks alone.

  • Only registered students can attend classes. If your friend is interested, they’re welcome to sign up for a class or book a drop-in session!

More questions? Send us a message on Facebook or Instagram or email us!